no response or feeback

Dishonesty 29.11.2018 called standard bank and I spoke to annastine to fix my interest.she confirmed that it is done and will send the documents by emal.I have not received any document

Received this message

Standard Bank: Due to December early salaries, we will adjust your home loan repayment date for December 2018 to 14/12/2018 for your convenience.

Please note your new instalment amount is: R5,371.72 following the Repo Rate change on 23 Nov 2018.

Reply “NO” by 2 Dec 2018 to opt out of the repayment date adjustment. Queries? ********** 001

They are conflicting themselves today i receive this sms they took an amount we did not agree upon

Capitec: Debit Order -R6144.53 from SAVINGS ACCOUNT; Ref SBSA HL NA ********** 80 181214NAEDO DR 14070; Avail R5222.51; 21-Dec. Call ********** 043

WHERE IS THE DEFICIT OF R772.81GONE TO.

THIS BANK IS NO DISCREET I SHOULD HAVE ACCEPTED THE OFFER FROM NEDBANK OR ABSA !

Official business reply Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre *** ********** (fax) **********

21 Dec 2018, 8:34 3 days ago

21 Dec 2018, 10:23 3 days ago moletsanea: I demand my money by C.o .b today ,all you do respond to the website as if the complain is resolved.

21 Dec 2018, 15:24 3 days ago moletsanea: WHAT IS HAPPENING I HAVEN'T RECEIVED A RESPONSE !!!!!

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