No response on request

All of us know who bank with Standard Bank that their service does not leave a lot to be desired but does not exist. I have been trying to get a copy of my blue bean credit card statement for 3 months. I have phoned, waiting nearly half an hour at times, been promised by Rosslyn, Phumsile, Smanga and to date have not received anything. If there is anyone senior at the credit card division that has sen this, perhaps I might get some joy.<br> <br> Rodney Beneckhe<br> ***<br> Ref no Crb3975