NO RESPONSE ON RCP LIMIT

I phoned standard bank call centre on the 29.06.2015 (monday) wanting to increase my RCP limit and was told someone would phone me in 48 hours, i then phoned in on wednesday and was told someone would phoned and finally again on friday and this time i was told the request had been lodged and somone would phone by end of business day on friday - IM STILL WAITING FOR THE PHONE CALL !!!<br> i am utterly disappointed in the service that i have received how difficult is it to give me an answer ....