RP
Rachel P
1 reviews | Active since Oct 2012
13 Nov 2022, 10:43
no response on ***** case !!!
there is a pending ***** case on my daughter which has been suspended since September so she cannot use her debit card. I am trying to get an update on this and Standard Bank is just not getting back to me !!!
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Standard Bank's replyOfficial
13 Nov 2022, 10:47Dear Rachel Partridge
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply13 Nov 2022, 10:47
Official
Dear Rachel Partridge
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you.
Kindest regards,
Standard Bank Hello Peter Team