TN
Thobile N
1 reviews | Active since Jul 2015
06 Nov 2023, 12:36
No response on complaint
They are just ticking the boxes when it comes to complaints on this platform, NO GENUINE INTENTION TO ASSIST.
Helpful (0)
Replies (5)0
Replies (5)Standard Bank's replyOfficial
06 Nov 2023, 12:48Dear Thobile
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for feedback from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for feedback from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply06 Nov 2023, 12:48
Official
Dear Thobile
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for feedback from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for feedback from our team.
Kindest regards
Standard Bank Hello Peter Team
***
TN
Thobile N's updateReviewer Update
08 Nov 2023, 11:37Good day
Your service adds more trauma and hurt. How can you expect to be trusted when you respond only on this platform and not follow up with real action? The missed call from *** is forever not available and never return calls as voicemail says. PATHETIC!!
Your service adds more trauma and hurt. How can you expect to be trusted when you respond only on this platform and not follow up with real action? The missed call from *** is forever not available and never return calls as voicemail says. PATHETIC!!
TN
Thobile N's update08 Nov 2023, 11:37
Reviewer Update
Good day
Your service adds more trauma and hurt. How can you expect to be trusted when you respond only on this platform and not follow up with real action? The missed call from *** is forever not available and never return calls as voicemail says. PATHETIC!!
Your service adds more trauma and hurt. How can you expect to be trusted when you respond only on this platform and not follow up with real action? The missed call from *** is forever not available and never return calls as voicemail says. PATHETIC!!
Standard Bank's replyOfficial
08 Nov 2023, 11:39Good Day Thobile
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply08 Nov 2023, 11:39
Official
Good Day Thobile
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
TN
Thobile N's updateReviewer Update
09 Nov 2023, 09:51Good day
You have left no choice but to report you to both the Banking Ombudsman and Banking association of SA. You are pathetic bank who only looks after it's interests. You care not about the trauma of people and ***** encountered on your and by your Client
You have left no choice but to report you to both the Banking Ombudsman and Banking association of SA. You are pathetic bank who only looks after it's interests. You care not about the trauma of people and ***** encountered on your and by your Client
TN
Thobile N's update09 Nov 2023, 09:51
Reviewer Update
Good day
You have left no choice but to report you to both the Banking Ombudsman and Banking association of SA. You are pathetic bank who only looks after it's interests. You care not about the trauma of people and ***** encountered on your and by your Client
You have left no choice but to report you to both the Banking Ombudsman and Banking association of SA. You are pathetic bank who only looks after it's interests. You care not about the trauma of people and ***** encountered on your and by your Client
Standard Bank's replyOfficial
09 Nov 2023, 10:01Good Day Thobile
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply09 Nov 2023, 10:01
Official
Good Day Thobile
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***
