No Response on complaint!

. I CANNOT RESUBMIT NEW ACCOUNT DETAILS VIA OUR MAINTENANCE COURT I WANT MY ACCOUNT REOPENED branch was have system issues an could not help anyone. Branch gave me a letter and a new card 2weeks earlier, this letter i submitted to the courts. Now they tell me the account is closed! I refuse to accept that standard bank cannot reopen my account i Cannot resubmit new banking details to our country's legal system again and wait another 2/3yrs. The branch manager has the audacity to tell me account closed after they issued me with a new card and a bank letter. i want to know who authorized closure! I have no response with regards my complaint which i logged on the 22 June 2015. I need this account reopened asap.My maintenance repayment will should be paid into this account today. I want to know who closed this account.