yF
yolanda F

1 reviews | Active since Oct 2009

17 Mar 2015, 08:45

no response on claims

Hi I have submitted a claim for my child glasses, your turn around time<br> Dear Valued Client,<br> <br> We acknowledge receipt of your request.<br> <br> Please note the following turn-around times:<br> <br> Payment Requests - 4 working days <br> <br> <br> well so far 05 March not even a word to say you refunding this or you not refunding this<br> <br>

0
Replies (1)
Standard Bank
Standard Bank's reply19 Mar 2015, 08:10
Official
Hello mutantg,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
***
*** (fax)
***