LM
LingNI M
1 reviews | Active since Mar 2020
18 Oct 2021, 17:15
No Response on a Simple Request
I sent an email last week (13 October 2021) to *** to request banking details to pay my home loan since I missed my debit order, till today no one has responded. The last time did an electronic payment for the home loan was in 2018 and it a couple of days to be traced, so this I wanted to make sure I used the correct details but I have not had a response till today.
Helpful (0)
Replies (1)0
Replies (1)
Standard Bank's replyOfficial
20 Oct 2021, 03:19 Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax) ***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax) ***
Standard Bank's reply20 Oct 2021, 03:19
Official
Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax) ***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax) ***