YL
Yusuf L
1 reviews | Active since Aug 2012
16 Oct 2020, 09:40
No response. No feedback. Nothing.
Hi,
How long does it take to open a credit card? More than a week later, and multiple promises of being called back, and multiple emails.
I am still waiting.
Can I please have some feedback? And please don't let someone call me only to say they are going to get someone ELSE to call. Get the right person to call, please. Please.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
16 Oct 2020, 11:48Good day Yusuf,
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
We apologize for the inconvenience and undue frustration, this has caused.
Kind regards
Complaints Resolution Centre
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
We apologize for the inconvenience and undue frustration, this has caused.
Kind regards
Complaints Resolution Centre
Standard Bank's reply16 Oct 2020, 11:48
Official
Good day Yusuf,
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
We apologize for the inconvenience and undue frustration, this has caused.
Kind regards
Complaints Resolution Centre
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
We apologize for the inconvenience and undue frustration, this has caused.
Kind regards
Complaints Resolution Centre
YL
Yusuf L's updateReviewer Update
16 Oct 2020, 11:54Hi,
I escalated it myself because I called 4 times. Your Facebook chat is also non-responsive
image.png 15.47 KB
The service is non-existant.
I escalated it myself because I called 4 times. Your Facebook chat is also non-responsive
image.png 15.47 KB
The service is non-existant.
YL
Yusuf L's update16 Oct 2020, 11:54
Reviewer Update
Hi,
I escalated it myself because I called 4 times. Your Facebook chat is also non-responsive
image.png 15.47 KB
The service is non-existant.
I escalated it myself because I called 4 times. Your Facebook chat is also non-responsive
image.png 15.47 KB
The service is non-existant.
YL
Yusuf L's updateReviewer Update
16 Oct 2020, 17:20Thanks for nothing. No call. No feedback. No update. No follow-up. No thing
YL
Yusuf L's update16 Oct 2020, 17:20
Reviewer Update
Thanks for nothing. No call. No feedback. No update. No follow-up. No thing