No response in 7 days!

Quick question Standard Bank ... exactly how long should I wait for you to revert to me on my previous complaint? I've called the call centre 3 times, been into the Bedfordview branch, posted on Facebook and Twitter, where I was asked to DM my contact details which I did, but I have yet to hear from anybody? <br> <br> I don't think you really care as I'm just one customer, but the lack of communication over the last 2 weeks coupled with the outright fabrications was I told in the branch leave me with no option ... BYE BYE Standard Bank, I'll be closing my account this week.