KK
Khetiwe K
1 reviews | Active since Jan 2025
24 Jan 2025, 12:28
No response from the student loan without surety team
About 2 weeks ago I app**** for the Standard Bank student loan without surety and I haven't received any response from them. I decided to email them and find out why they were taking so long to get back to me, only to be told that I needed to submit documents that I already submitted before. Standard Bank I'm begging you to resolve this and get back to me as soon as possible. I need to register next week and so I need to know if my loan application has been approved or not.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
24 Jan 2025, 12:30Good day Khetiwe,
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply24 Jan 2025, 12:30
Official
Good day Khetiwe,
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
KK
Khetiwe K's updateReviewer Update
24 Jan 2025, 12:41When can I expect to hear anything from you?
KK
Khetiwe K's update24 Jan 2025, 12:41
Reviewer Update
When can I expect to hear anything from you?
Standard Bank's replyOfficial
24 Jan 2025, 12:46Dear Khethiwe
Our team will be working on addressing your concerns.
We will reach out to you soon to acknowledge your complaint and provide an estimated turn around time.
Please be on the look out for our communication.
Continue to have a great day further.
Kindest regards,
Standard Bank Hello Peter Team
***
Our team will be working on addressing your concerns.
We will reach out to you soon to acknowledge your complaint and provide an estimated turn around time.
Please be on the look out for our communication.
Continue to have a great day further.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply24 Jan 2025, 12:46
Official
Dear Khethiwe
Our team will be working on addressing your concerns.
We will reach out to you soon to acknowledge your complaint and provide an estimated turn around time.
Please be on the look out for our communication.
Continue to have a great day further.
Kindest regards,
Standard Bank Hello Peter Team
***
Our team will be working on addressing your concerns.
We will reach out to you soon to acknowledge your complaint and provide an estimated turn around time.
Please be on the look out for our communication.
Continue to have a great day further.
Kindest regards,
Standard Bank Hello Peter Team
***