NP
Neale P

1 reviews | Active since Feb 2011

11 Dec 2019, 14:58

No response from Standard Bank Home Loans

I have been trying to cancel my bond with Standard Bank through appointed attorneys for approximately a month now and have not even received so much as a response from Standard Bank providing even a reference that they are working on the cancellation figures. We require cancellation figures from them as soon as possible - we have followed the correct channels.

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Replies (1)
Standard Bank
Standard Bank's reply13 Dec 2019, 06:10
Official
 
Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support 

Kind regards 

Complaint Resolution Centre
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