MH
Monte H
1 reviews | Active since Jul 2015
02 Jan 2016, 10:50
No response from Standard Bank Card Division
I wish to recover the funds which I inadvertently transferred to my cancelled credit card account.<br> <br> I am unable to contact the call center telephonically as I don't have the card pin number and so cannot proceed past the authentication.<br> <br> I emailed [Email Removed] to try to get someone to help me.<br> To date I have yet to receive a response. <br> <br> How can I get hold of anyone at Standard Bank Card division if I haven't got a pin and the call center is so automated you can't get through to a person to speak to and no one responds to email inquiries. <br>
Helpful (0)
Replies (1)0
Replies (1)Standard Bank's replyOfficial
04 Jan 2016, 10:54Hello monteh,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply04 Jan 2016, 10:54
Official
Hello monteh,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
