MH
Monte H

1 reviews | Active since Jul 2015

02 Jan 2016, 10:50

No response from Standard Bank Card Division

I wish to recover the funds which I inadvertently transferred to my cancelled credit card account.<br> <br> I am unable to contact the call center telephonically as I don't have the card pin number and so cannot proceed past the authentication.<br> <br> I emailed [Email Removed] to try to get someone to help me.<br> To date I have yet to receive a response. <br> <br> How can I get hold of anyone at Standard Bank Card division if I haven't got a pin and the call center is so automated you can't get through to a person to speak to and no one responds to email inquiries. <br>

0
Replies (1)
Standard Bank
Standard Bank's reply04 Jan 2016, 10:54
Official
Hello monteh,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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