KR
Kobus R

1 reviews | Active since Mar 2015

17 Jan 2019, 19:57

No response from Standard Bank between 2 to 5 business days

No response from Standard Bank between 2 to 5 business days . I requested assistance from Standard Bank on 10 January and was advised that I would be assisted between 2 and 5 working days. Refer email from Matthews Thabane Decision Support: Officer Credit Customer Assist Intuitive Lending & Customer Interface Gauteng Tel +27 11 ********** www.standardbank.co.za I enquired again on 16 January and was advised that my query will be attended to within 2 to 5 working days. To date no has contacted me.

0
Replies (2)
Standard Bank
Standard Bank's reply18 Jan 2019, 04:12
Official
 
Thank you for posting your comments. 
 
Your matter was escalated accordingly.  We will revert to you as soon as possible. 
 
Kind regards 
 
Clint Chetty 
Complaint Resolution Centre
 ***
 *** (fax)
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KR
Kobus R's update18 Jan 2019, 19:17
Reviewer Update
By close of business Friday I have still not been contacted. Not by phone nor by email!