KN
Kasturi N
1 reviews | Active since Aug 2011
01 Mar 2022, 09:14
NO RESPONSE FROM STANDARD BANK AFTER 2 MONTHS
The lack of efficiency from Standard Bank ***** dept is shocking. Funds were ****** from my mum's account on 10 Jan 2022. I have tried to call on numerous occasions only to hang up after being put on hold for over 20 minutes each time We were told on 11 Jan that the funds would be reversed within 3-5 days I complained twice here on hellopeter - received a response to say they would investigate and contact us - still SLIENCE. My mother has been so stressed out about this that she is now in hospital after she collapsed. We almost lost her on Friday. Shame on you Standard bank
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Standard Bank's replyOfficial
04 Mar 2022, 10:56Hello Kasturi
Thank you for posting your comment.
Thank you for posting your comment.
Our ***** team confirmed to have been in communication with your mother regarding the outcome of this case.
We apologize for the inconvenience and undue frustration, this has caused.
Trust everything is in order
Kind Regards
Standard Bank Help Centre
***
We apologize for the inconvenience and undue frustration, this has caused.
Trust everything is in order
Kind Regards
Standard Bank Help Centre
***
Standard Bank's reply04 Mar 2022, 10:56
Official
Hello Kasturi
Thank you for posting your comment.
Thank you for posting your comment.
Our ***** team confirmed to have been in communication with your mother regarding the outcome of this case.
We apologize for the inconvenience and undue frustration, this has caused.
Trust everything is in order
Kind Regards
Standard Bank Help Centre
***
We apologize for the inconvenience and undue frustration, this has caused.
Trust everything is in order
Kind Regards
Standard Bank Help Centre
***