No response from Standard Bank

Item: Standard Bank
Rating: 1
Author: Jacques W

I saw a note from Standard Bank re my review on hellopeter, apologising for any inconvenience but still no action, not even a follow up post to me. (I requested bank statements from January 2020 up to the present).

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

31 Mar 2021, 01:21

Hello Jacques

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
***

*** (fax)
***

Standard Bank's reply31 Mar 2021, 01:21

Official

Hello Jacques

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
***

*** (fax)
***

Standard Bank's replyOfficial

01 Apr 2021, 10:07

Hello Jacques

Thank you for posting your comment.

Please can you respond to our e-mail sent to you, in order to assist.

Kind regards

Complaint Resolution Centre

Standard Bank's reply01 Apr 2021, 10:07

Official

Hello Jacques

Thank you for posting your comment.

Please can you respond to our e-mail sent to you, in order to assist.

Kind regards

Complaint Resolution Centre