CR
Christiaan R
1 reviews | Active since Feb 2017
29 Jun 2022, 17:00
NO RESPONSE FROM CALL CENTRE
6 calls I made and asked for call back from the call centre and still no luck.
All I want is for my beneficiaries to be transferred from old debit card to new card so that I can use the App.
Only way to get service is when you complain!!!
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
29 Jun 2022, 17:03Good day Christiaan
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply29 Jun 2022, 17:03
Official
Good day Christiaan
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Standard Bank's replyOfficial
01 Jul 2022, 14:07Good day Christiaan
We would like to thank you for giving us the opportunity to resolve your matter. We are glad we could assist.
If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards
Standard Bank Hello Peter Team
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We would like to thank you for giving us the opportunity to resolve your matter. We are glad we could assist.
If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply01 Jul 2022, 14:07
Official
Good day Christiaan
We would like to thank you for giving us the opportunity to resolve your matter. We are glad we could assist.
If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to resolve your matter. We are glad we could assist.
If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards
Standard Bank Hello Peter Team
***