FK
Faeemah K
1 reviews | Active since May 2014
24 Jul 2019, 20:35
No response from bank.
Money was taken out of my uncles account and its a month later and the bank has not gotten back to me! Ive called repeatedly on behalf of him and every single time, i was told I'll get a call back and it never happens! This is impossible. It happened on the 3 of July, he was told it will take 2 weeks yet we are still waiting for his money!
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Replies (3)
Standard Bank's replyOfficial
25 Jul 2019, 14:34Dear Faeemah
Thank you for posting a comment.
One of our consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
Thank you for posting a comment.
One of our consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
Standard Bank's reply25 Jul 2019, 14:34
Official
Dear Faeemah
Thank you for posting a comment.
One of our consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
Thank you for posting a comment.
One of our consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
FK
Faeemah K's updateReviewer Update
29 Jul 2019, 15:32Still waiting for that call,
My uncle went to the bank today and they told him he is lying ,about the Following complaint?
What is going on?
He needs his money, theres no mistake in taking the monthly fees , but now he must wait months for this problem to be sorted out? he cant keep on making a plan to go to the bank only to hear you did nothing , as usual , its Ridiculous!
Is this how url treat yourls customers?
My uncle went to the bank today and they told him he is lying ,about the Following complaint?
What is going on?
He needs his money, theres no mistake in taking the monthly fees , but now he must wait months for this problem to be sorted out? he cant keep on making a plan to go to the bank only to hear you did nothing , as usual , its Ridiculous!
Is this how url treat yourls customers?
FK
Faeemah K's update29 Jul 2019, 15:32
Reviewer Update
Still waiting for that call,
My uncle went to the bank today and they told him he is lying ,about the Following complaint?
What is going on?
He needs his money, theres no mistake in taking the monthly fees , but now he must wait months for this problem to be sorted out? he cant keep on making a plan to go to the bank only to hear you did nothing , as usual , its Ridiculous!
Is this how url treat yourls customers?
My uncle went to the bank today and they told him he is lying ,about the Following complaint?
What is going on?
He needs his money, theres no mistake in taking the monthly fees , but now he must wait months for this problem to be sorted out? he cant keep on making a plan to go to the bank only to hear you did nothing , as usual , its Ridiculous!
Is this how url treat yourls customers?
FK
Faeemah K's updateReviewer Update
05 Aug 2019, 08:13Still waiting
FK
Faeemah K's update05 Aug 2019, 08:13
Reviewer Update
Still waiting