1 reviews | Active since Dec 2024
No response form Standard Bank and their ***** Department
Hi Wendy. On the 21st of November I called into the Aubrey Masango show to ask for assistance with my bus ticket to go home. I have been in joburg since July with the promise of a job that unfortunately did not come through. One of the listeners Hazel Bennet agreed to assist and on the same night deposited R1000 into my Standard Bank account from her absa account. She then minutes later decided that I was a **** and instructed ABSA to advise Standard bank to block my account. According to Hazel she did that because I did not return her call when the money was received, I do not understand why because I had said thank you and told her that I didn't have airtime at the time. On the 22nd November when trying to log onto my cellphone banking to get airtime to call her and thank her again that's when I realized my account was blocked. I then went to Standard bank Campus Square and was told Hazel Bennet blocked my account and she is the only one who could instruct ABSA her back to lift the block. I called her from the branch and advised her of that. We were both instructed to do affidavit to stipulate what happened , I did and she has said she did too. Since then I have made numerous calls and trips to Standard Bank to follow up with no joy. My real complaint here is the fact that Standard Bank allowed a third party to block my account without even notifying me. I called more than 50 by now and no one has ever gotten back to me or given me any sort of feedback. It's almost a month soon and no word from standard bank. Every time I call I have to retell the story. What is worse is that the ***** department does not use the same system and I'm told an investigator will contact me nothing.... I have never been so let down and disappointed in a company before. STANDARD BANK HAA GIVEN THE WORST SERVICE I HAVE EVER GOTTEN!!!
