NM
Nompumelelo M

1 reviews | Active since May 2012

15 Sept 2015, 13:57

no response for Bond cover

we received a call from standard bank (Sfiso Nkabinde) informing us of a meeting with Neo Motsepe for our bond cover on the 11th of June. We meet we Neo and Sfiso and we all agreed on the terms. In July medical exams were done. Its September now and we have not received any information. I have called both Sfiso and Neo with no luck its either they promise to get back to me or Neo is not available. Sfiso will promise to inform Neo of my call and get back to me but nothing is happening. I dont know what to do anymore because the people I was told will help me are not doing their job.....

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Replies (1)
Standard Bank
Standard Bank's reply16 Sept 2015, 08:42
Official
Hello Motlhabane0505,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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