RL
RG L
1 reviews | Active since Aug 2012
10 Jul 2024, 14:00
NO RESPONSE
I have sent emails starting from the 25th of June, yesturday again, guess what, I GET NO RESPONSE. I have asked for s statement and get NO replies.
Helpful (0)
Replies (8)0
Replies (8)
Standard Bank's replyOfficial
10 Jul 2024, 14:04Dear RG Luiz,
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply10 Jul 2024, 14:04
Official
Dear RG Luiz,
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
11 Jul 2024, 13:53Dear RG Luiz,
Our team would like to thank you for your patience while we resolved your matter.
We are so glad you have been assisted and would like to thank you for allowing us the opportunity to help.
Please don’t hesitate to reach out to us should you need any further assistance.
Kindest regards,
Standard Bank Social Media Team
***
Our team would like to thank you for your patience while we resolved your matter.
We are so glad you have been assisted and would like to thank you for allowing us the opportunity to help.
Please don’t hesitate to reach out to us should you need any further assistance.
Kindest regards,
Standard Bank Social Media Team
***
Standard Bank's reply11 Jul 2024, 13:53
Official
Dear RG Luiz,
Our team would like to thank you for your patience while we resolved your matter.
We are so glad you have been assisted and would like to thank you for allowing us the opportunity to help.
Please don’t hesitate to reach out to us should you need any further assistance.
Kindest regards,
Standard Bank Social Media Team
***
Our team would like to thank you for your patience while we resolved your matter.
We are so glad you have been assisted and would like to thank you for allowing us the opportunity to help.
Please don’t hesitate to reach out to us should you need any further assistance.
Kindest regards,
Standard Bank Social Media Team
***
RL
RG L's updateReviewer Update
17 Jul 2024, 10:30We are not done as of yet. POP was sent to the email address forwarded as per Yolanda, we now await the paid up letter and the letter stating the account is closed. Only then will we be done and for good!!!!
RL
RG L's update17 Jul 2024, 10:30
Reviewer Update
We are not done as of yet. POP was sent to the email address forwarded as per Yolanda, we now await the paid up letter and the letter stating the account is closed. Only then will we be done and for good!!!!
Standard Bank's replyOfficial
17 Jul 2024, 11:54Good
We will follow up and get back to you.
Kindest regards,
Standard Bank Social Media Team
***
We will follow up and get back to you.
Kindest regards,
Standard Bank Social Media Team
***
Standard Bank's reply17 Jul 2024, 11:54
Official
Good
We will follow up and get back to you.
Kindest regards,
Standard Bank Social Media Team
***
We will follow up and get back to you.
Kindest regards,
Standard Bank Social Media Team
***
RL
RG L's updateReviewer Update
18 Jul 2024, 16:43STD BANK, IT HAS BEEN 2 DAYS SINCE I HAVE MADE THE FINAL PAYMENT, SENT THE POP AND REQUESTED A PAID UP LETTER. WHAT IS THE DELAY????
RL
RG L's update18 Jul 2024, 16:43
Reviewer Update
STD BANK, IT HAS BEEN 2 DAYS SINCE I HAVE MADE THE FINAL PAYMENT, SENT THE POP AND REQUESTED A PAID UP LETTER. WHAT IS THE DELAY????
Standard Bank's replyOfficial
18 Jul 2024, 17:17Good day RG
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply18 Jul 2024, 17:17
Official
Good day RG
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
RL
RG L's updateReviewer Update
19 Jul 2024, 16:46DEAR STD BANK. YOU CALLED ME YESTURDAY AFTERNOON AT 5PM, YOU SAID I WOULD HAVE MY PAID UP LETTER TODAY. CAN YOU PROVIDE FEEDBACK OR RATHER MY PAID UP LETTER. I REALLY DONT SEE WHY A SIMPLE REQUEST TAKES SO LONG!!!
RL
RG L's update19 Jul 2024, 16:46
Reviewer Update
DEAR STD BANK. YOU CALLED ME YESTURDAY AFTERNOON AT 5PM, YOU SAID I WOULD HAVE MY PAID UP LETTER TODAY. CAN YOU PROVIDE FEEDBACK OR RATHER MY PAID UP LETTER. I REALLY DONT SEE WHY A SIMPLE REQUEST TAKES SO LONG!!!
Standard Bank's replyOfficial
19 Jul 2024, 17:50Good day RG.
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply19 Jul 2024, 17:50
Official
Good day RG.
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***