CM
Charmaine M

1 reviews | Active since Jul 2011

23 Oct 2015, 19:12

No response as usual

I live in Dubai. During my holiday to SA in July, my card was swallowed at an ATM and I got a new card number. Now I have to change all my details for my internet banking transfers. I sent an email a week ago requesting assistance as it very expensive to call but true to form I have had no response. Thanks Standard Bank.

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Replies (1)
Standard Bank
Standard Bank's reply26 Oct 2015, 08:50
Official
Hello kamelein,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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*** (fax)
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