jG
jade G

1 reviews | Active since Nov 2013

26 Feb 2026, 16:20

No response as always

Unfortunately like many other queries I only get a response after I log a HelloPeter complaint. Please look into my VAF application

Please do better. I can't be posting on HelloPeter just to get feedback from you each time I need an answer

0
Replies (3)
Standard Bank
Standard Bank's reply26 Feb 2026, 16:45
Official
Dear Jade

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
***
jG
jade G's update26 Feb 2026, 16:47
Reviewer Update
No you are not committed to good service. Last month I received no reason to my VAF being declined. It mentioned KYC or something. Called in only to find out it was because the dealership had done an application. The reason wasnt even correct. DO BETTER!!!!
jG
jade G's update04 Mar 2026, 23:38
Reviewer Update
Today is the 4th March. More lies and lack of service