FR
FRANCISCO R

1 reviews | Active since May 2013

30 Jan 2015, 08:41

NO RESPONSE AND/OR FEEDBACK ON APPLICATION

How long does it take for a student loan to be approved or not? In the past it was always 3 days. I app**** for a student loan on 22 January, enquired on 28 and 29 January but I still have NO answer. The study fees has to be paid by 31 January already! You can only contact the call centre WHICH DOES'NT help at all. Ref nr ***y4yr

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Replies (1)
Standard Bank
Standard Bank's reply30 Jan 2015, 13:03
Official
Hello sanet@zh,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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*** (fax)
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