NS
Ntshadi S
1 reviews | Active since Apr 2011
23 Sept 2020, 12:23
No response and no feedback on the progress of Dad's Estate
I'm writting this complaint on behalf of my Mom with regards to my late Dad's Estate. We have been unable to get hold of The executor handling my Dad's account Ms Nonhlahla Mkhwa**** for quiet some time now. She does not respond to emails and we are unable to get through on the telephone numbers provided.( The number does not exist) There's urgent matters that we need addressed but we cant do so if she is unreachable.
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Standard Bank's replyOfficial
23 Sept 2020, 15:59Dear Ntshadi
Thank you for posting your comments.
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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Complaint Resolution Centre
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Standard Bank's reply23 Sept 2020, 15:59
Official
Dear Ntshadi
Thank you for posting your comments.
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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***
Complaint Resolution Centre
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***
NS
Ntshadi S's updateReviewer Update
28 Sept 2020, 09:48Three working days later still no response , this is pathetic !!!!!!!
NS
Ntshadi S's update28 Sept 2020, 09:48
Reviewer Update
Three working days later still no response , this is pathetic !!!!!!!