No response after Complaint email

<p>I've sent an email to ********** on 18 July 2017, complaining about their Daily swipe limit and to date no response received. Only the automated response stating that an agent will respond within 48 Hours.</p> <p>I am complaining about the daily swipe limit of maximum R2000 per day that cannot be increased because that is their limit. My argument is that if I need to purchase something that is R3000/R4000, I need to draw the cash (with a daily draw limit of maximum R5000) and walk around with this amount of cash. This is not safe for anyone to walk around with that amount of cash. Come December Xmas time you need to buy presents and again need to walk around in the malls with loads of Cash.</p> <p> </p> <p>All I'm asking is to increase the maximum daily swipe limit and that someone responds to my complaint email sent 18 July 2017</p>