KS
Keshnee S

1 reviews | Active since Jan 2019

23 Mar 2021, 18:48

No response

Query was logged on 4 March 2021 query to be resolved by 18 March 2021 email received on 18 March to advise they require more time no date given I have email them twice with no response I need to call them as they do not return calls or emai. This delay is holding up applications.

0
Replies (2)
Standard Bank
Standard Bank's reply24 Mar 2021, 03:39
Official
 Hello Keshnee
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued suppor.   Kind regards
 Complaint Resolution Centre
*** *** (fax)
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KS
Keshnee S's update25 Mar 2021, 18:26
Reviewer Update
Generic reply received but still no contact from std bank