NO RESPONSE

After several e-mails from myself and responses from Standard Bank Home Loans, they have now decided to ignore my true complaint! See correspondence underneath:<br> <br> My correspondence with you started already on 1 February 2016, but now, apparently,<br> You have decided to ignore my very serious request spelled out in previous e-mails.<br> <br> I am not satisfied with an auto response any more.<br> <br> Please take note of my e-mail on 24 February 2016.<br> <br> Yours sincerely,<br> <br> C. S. Kingsley<br> <br> ___<br> <br> Your auto-response on 24 Feb 2016 as follows:<br> <br> Good day <br> <br> You will receive a response from one of our consultants within 24 hours (excluding weekends and public holidays).<br> <br> Please ensure that your account number or your ID number appears on your request. This will assure you of a speedy response.<br> <br> Home loans<br> <br> Good day,<br> <br> Please give me the contact details of Mr Steven Barker, Head of home loans.<br> <br> Regards,<br> Dr Charles Kingsley.<br> <br> <br>