No response

Went to standard bank at Ballito junction 3 times . Spoke to the lady at entry who firstly does not pay attention to you . While you try and speak to her, she speaks to other people. I told her I need to speak to some one to open an estate late account fory mum. She has no eye contact and states they not here.i will get them to call you. Writes on a paper and till to date no one has called me. I went through the same process 3 times. Can some one call me in this regard as mum was a standard bank account holder which would be easier process