No response!!

I am very disappointed with your service. After answering numerous questions for 15 minutes in order to complete a credit card application, I was told that my application was approved but that the system was unable to complete the process. Shayna Horsely was meant to call me on on Friday the 29th of January to complete the process. I am yet to received a response from Shayna, despite emailing her to follow up.<br> <br> Please call me as a matter of urgency. <br> <br> Regards,