NO RESPONSE

I sent an email to Client Services OST on the 16th of Dec 15. So far I've received no response. Not even an automated reply. I strongly suspect I never will.<br> <br> I want to close my trading account. I understand costs and / or interest have to be calculated. But surely I can be told what to expect and when I can expect to be able to withdraw the rest of my trading capital?<br> <br> Very impersonal and very uncaring is how I will rate their service. One more reason I will never consider banking or investing with them.<br> <br> I might add that the account was managed by someone else and his contact detail will also appear on the records. But all positions have been closed out 3 or 4 days ago by him at my request. Hopefully that clarifies any confusion that might exist?<br> <br> Possible confusion though, does not explain the total lack of response.