LS
Lindsay S

1 reviews | Active since Mar 2009

27 Sept 2018, 10:30

No response

My bond was cancelled with Standard Bank and a refund was received. I have requested a breakdown for the refund as processed (this would seem normal practice to me), but have yet to receive anything. They claim a consultant will respond with 24 hours, but nothing 3 business days later. Please advise.

0
Replies (1)
Standard Bank
Standard Bank's reply27 Sept 2018, 10:45
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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*** (fax)
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Best regards,