no response

on the 15th April 2015, i went to do a cash withdrawal at an ATM Machine in dobsonville and my card was swallowed by the ATM. While i was trying to call the emergency line, there was a withdrawal for the amount of R7000.00 from my account.<br> <br> I queried this with the bank and they said i will get feedback within 6 working days.<br> <br> As i send this complaint, i have never recieved any feedback whatsoever. <br> <br> Logded a complaint on Hello Peter on the 11 May 2015 and got a response that i will be contacted by someone after their investigation, the response was on the 13th of may 2015.<br> <br> And i am still waiting in anticipation