1 reviews | Active since Jul 2011
NO response
I have been trying to get hold of the Canal Walk branch for the past 3 days!, Calling the 0860 number, holding on for over 30 mins at a time!! The call centre agent, the face book agent requested a call back and I received no response??
All i need to do is make an appointment, for my smart id and password. The online process is completed.
Really pathetic service, how much more airtime do i have to spend to make this happen?????
Thank you for posting your comments.
We are sorry about the trouble you are experiencing. We at Standard Bank strive to make great banking happen for our clients. One of our resolution consultants will contact you shortly to help resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Best regards,
Thank you for posting your comments.
We are sorry about the trouble you are experiencing. We at Standard Bank strive to make great banking happen for our clients. One of our resolution consultants will contact you shortly to help resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Best regards,
Thank you for bringing your concerns to our attention.
Your concern was escalated to our management team.
Thank you for being a loyal customer.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
***
***
Best regards,
Thank you for bringing your concerns to our attention.
Your concern was escalated to our management team.
Thank you for being a loyal customer.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
***
***
Best regards,