AB
Abdurragiem B
1 reviews | Active since Apr 2011
05 Jun 2020, 10:25
No Response
On the 03.06.20, I sent an email to standard bank regarding a staff member who's clearly ignoring my e-mails. To date they haven't responded to my e-mail.
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
05 Jun 2020, 16:25Dear Abdurragiem
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply05 Jun 2020, 16:25
Official
Dear Abdurragiem
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
AB
Abdurragiem B's updateReviewer Update
05 Jun 2020, 18:09DID YOU RECEIVE THE E-MAIL IN QUESTION & WHAT IS YOUR CAUSE OF ACTION GOING TO BE?
AB
Abdurragiem B's update05 Jun 2020, 18:09
Reviewer Update
DID YOU RECEIVE THE E-MAIL IN QUESTION & WHAT IS YOUR CAUSE OF ACTION GOING TO BE?
Standard Bank's replyOfficial
15 Jun 2020, 15:07Dear Abdurragiem
Please be informed feedback has already been given to you.
This matter has been closed.
Kind regards
Complaint Resolution Centre
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Please be informed feedback has already been given to you.
This matter has been closed.
Kind regards
Complaint Resolution Centre
**********
***********
Standard Bank's reply15 Jun 2020, 15:07
Official
Dear Abdurragiem
Please be informed feedback has already been given to you.
This matter has been closed.
Kind regards
Complaint Resolution Centre
**********
***********
Please be informed feedback has already been given to you.
This matter has been closed.
Kind regards
Complaint Resolution Centre
**********
***********
AB
PLEASE NOTE THIS MATTER, ACCORDING TO ME, IS NOT RESOLVED AS CLAIMED BY THIS STAFF MEMBER. DISCIPLINARY ACTION NEEDS TO BE TAKEN AGAINST THIS STAFF MEMBER FOR PROVIDINH SUCH POOR PATHETIC SERVICE!!!????????????????
IM IN THE PROCESS OF ESCALATING THIS TO SENIOR MANAGEMENT...
Abdurragiem B's updateReviewer Update
15 Jun 2020, 17:00PLEASE NOTE THIS MATTER, ACCORDING TO ME, IS NOT RESOLVED AS CLAIMED BY THIS STAFF MEMBER. DISCIPLINARY ACTION NEEDS TO BE TAKEN AGAINST THIS STAFF MEMBER FOR PROVIDINH SUCH POOR PATHETIC SERVICE!!!????????????????
IM IN THE PROCESS OF ESCALATING THIS TO SENIOR MANAGEMENT...
AB
Abdurragiem B's update15 Jun 2020, 17:00
Reviewer Update
PLEASE NOTE THIS MATTER, ACCORDING TO ME, IS NOT RESOLVED AS CLAIMED BY THIS STAFF MEMBER. DISCIPLINARY ACTION NEEDS TO BE TAKEN AGAINST THIS STAFF MEMBER FOR PROVIDINH SUCH POOR PATHETIC SERVICE!!!????????????????
IM IN THE PROCESS OF ESCALATING THIS TO SENIOR MANAGEMENT...