kW
kashiefa W
1 reviews | Active since Sept 2019
03 Sept 2019, 13:58
no response
I have been trying to get through to the home loans dept since the end of June to change my banking details. After countless phone calls and numerous emails I still have not received any response. I am at my whit's end as they did not debit this month and now I am probably going to pay interest.
Really pathetic!
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
04 Sept 2019, 06:02 Hello Kashiefa,
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Sheriline Martin Complaint Resolution Centre
*** *** (fax)
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Sheriline Martin Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply04 Sept 2019, 06:02
Official
Hello Kashiefa,
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Sheriline Martin Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Sheriline Martin Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's replyOfficial
11 Sept 2019, 13:02Dear kashiefa Williams
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that the matter is being attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that the matter is being attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply11 Sept 2019, 13:02
Official
Dear kashiefa Williams
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that the matter is being attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that the matter is being attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***