No resolution

My problem is not resolved, I got a call from a certain lady yesterday and who told me that this matter has to be reported to IT. Blah blah blah and its going to take about 5 days to be resolved. Today I went to branch again the issued me a 6th card now which is still not working. The lady told me that they can't transfer money on a Sunday. I am so stressed right now, I need money for transport, food and my partner is also pregnant I'm soo frustrated. All I want is standard Bank to transfer my money to another bank and close my account. You guys won't be liable for my medical expenses due to the stress that you have caused me and my partner. I don't want some to call me I WANT SOMEONE TO TRANFER MY MONE TO ANOTHER BANK AND CLOSE MY STANDARD BANK ACCOUNT THAT'S ALL.