NO REPLY TO MY EMAILS - SENDS *********** ASSESSORS - CLAIMS DEPARTMENT

<p>WE WERE PROMISED AN EMAIL BY FAKIR BY END OF DAY ON 4 MAY. NOTHING.</p> <p>MY WIFE PHONED AND SPOKE TO SAASHEN AND ANNELISE WHO WERE BOTH EXTREMELY RUDE AND WOULD NOT DEAL WITH HER.</p> <p>WE HAVE A POA IN PLACE AND THE FORMS SIGNED ARE IN FRONT OF US.</p> <p>IT WAS MY WIFE WHO LOGGED THE CLAIM AND HAD THE *********** ROOF ASSESSOR SENT AND THE LOSS ADJUSTOR. MY WIFE HAS BEEN HANDLING THIS FROM THE BEGINNING AND NOW ALL OF A SUDDEN THEY CANNOT DEAL WITH HER. MY WIFE HAS BEEN HANDLING THE ENTIRE CLAIM FROM DATE OF INCEPTION.</p> <p>PEOPLE LIKE SAASHEN AND ESPECIALLY ANNELISE SHOULD NOT BE DEALING WITH CUSTOMERS. WE HAVE EMAILED ABOUT 5 TIMES AND ARE NOT GETTING ANY FEEDBACK WHATSOEVER.</p> <p>THIS IS UNACCEPTABLE. MY WIFE HAS POA OVER ALL MY ACCOUNTS AND WE HAVE THE SIGNED FORMS IN FRONT OF US.</p> <p>CAN SOMEONE PLEASE REPLY TO MY EMAILS BEFORE WE TAKE THIS MATTER FURTHER.</p> <p>NOT TO MENTION WHAT WE HAVE BEEN GOING THROUGH WITH THE *********** ADMIN STAFF WHO CANNOT GET EMAIL ADDRESSES AND POSTAL ADDRESSES CORRECT AND SENDING OUT OUR PERSONAL INFORMATION TO STRANGERS.</p> <p>THANK YOU.</p>