JJ
Jerome J

1 reviews | Active since May 2015

31 Oct 2016, 11:43

No Reply, No Service

<p>So Standard Bank have the "Call me back" option on their Home Loans website. But i have been waiting for 4 days for them to make contact with me. That option is a ****, they do not call back or attend to the request.</p>

0
Replies (3)
Standard Bank
Standard Bank's reply31 Oct 2016, 13:47
Official

Good day Jerome

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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*** (fax)

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Standard Bank
Standard Bank's reply31 Oct 2016, 15:47
Official

Good day Jerome

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

***

*** (fax)

***

Standard Bank
Standard Bank's reply31 Oct 2016, 15:47
Official

Good day Jerome

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

***

*** (fax)

***