No replacement card in over 3 weeks!!!
Ordered a replacement card off my app, told ot will be ready in 1 week and I will contacted when to fetch it. That was 3 weeks ago. No contact, cant get hold of this bank at all. Cant use my own app because it wants my card number. Useless bank
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Replies (3)
Standard Bank's replyOfficial
13 Oct 2019, 04:24 Hello David, Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Sheriline Complaint Resolution Centre
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Standard Bank's reply13 Oct 2019, 04:24
Official
Hello David, Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Sheriline Complaint Resolution Centre
*** *** (fax)
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*** *** (fax)
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's updateReviewer Update
14 Oct 2019, 14:22And when will this happen? no call the whole day so clearly not taking it too urgently or I should of had a call already?
's update14 Oct 2019, 14:22
Reviewer Update
And when will this happen? no call the whole day so clearly not taking it too urgently or I should of had a call already?
's updateReviewer Update
15 Oct 2019, 14:02still nothing from standard bank 4 weeks now......... i see hello peter isn't the way to get through to you lot.
's update15 Oct 2019, 14:02
Reviewer Update
still nothing from standard bank 4 weeks now......... i see hello peter isn't the way to get through to you lot.