HE
Hendrika E

1 reviews | Active since Nov 2021

01 Apr 2022, 08:48

NO REFUND RECEIVED

I AM WAITING FOR MY REFUND THAT WAS PROMISED TO ME AND UP TO NOW NO MONEY IS IN MY ACCOUNT, I DO NEED THE MONEY AND NO MONEY RECEIVED ---BELOW IS EMAIL FROM STANDARD BANK TO CONFIRM MY CAIM

Good day Mr Southey

Thank you for writing back to us.

Please accept my sincerest apologies for the delayed response.

It is my pleasure to advise you that refund request was processed on the 28-03-2022.

It usually takes three working days before the fund can reflect on the account.

I trust the above information is in order.

We apologise for the inconvenient caused

Kind regards

Asakhe Kwatshube Voice Branch/ Secured Lending Banker Tel +27 (0)86 *** / www.standardbank.com

Standard Bank / South Africa / A member of Standard Bank Group

0
Replies (1)
Standard Bank
Standard Bank's reply12 Apr 2022, 11:43
Official
Good day Mr. Southey

Thank you for taking our call earlier.

We glad to hear your matter has been resolved.

kind regards 
Standard Bank Help Centre 
***