No Refund from Standard Bank I want my money back

<p>On Wednesday the 26 October I went to pay my credit card that I have with standard of which the previous day I was there and there was an old whose money got jammed on the ATM and shame the poor man was permanently been put on hold. I went on Wednesday with the hope that it had been fixed, indeed it did look like it was fixed as as the Deposit Icon was being displayed. I inserted my cash, waited for the machine to calculate the money and issue a receipt, Oh well that did not happen instead I got a message from the screen display to say money had jammed, I got a receipt from the machine which i took to the Branch aa per the receipt after waiting ato themail ATM for mire than 15 mins hIping machine wold dis pens my R800. So I had to go into the bank, only to be greeted by a receptionist with a stinking attitude who was busy on a personal and rolled her eyes on me while she put her friend on hold, waited and eventualy someone helped me.The sad thing is that before i could even mention the ATM that swallowed my money she immediately which ATM it was just by hearing the name of the suburb I was from, and said i was the third person on the day to have come to complain about same thing thats hiw she knew.</p> <p>Very nice lady i must say, completed a claim and issued a case number, to date have not receivrd any information regarding my claim. The funny thing is that i went to Absa on mobday aand told the ladies that work there about the incident and their response was "Good Luck in reverING your money, Standard Bank does not refund" and I knew that was true when left work yesterday. </p> <p>Well I know Standard Bank has the reputation of not refunding but I want my money back. Their ATM are ******ed up, not my problem. To some of us R800 means a lot. </p> <p> </p> <p>CASE NUMBER: ********** 329</p>