VM
VHUGALA M

1 reviews | Active since Nov 2017

27 Oct 2020, 00:17

No refmsolution from standard bank

Standard bank am still waiting for my query to be resolved it's a shame 5 months after you are still making excuses and sending me to the ombudsman of the bank try iij ng to buy time j have went there but you still refuse to fo the right thing. Your customer service is disgusting xem nxa

0
Replies (3)
Standard Bank
Standard Bank's reply27 Oct 2020, 05:51
Official
Hello Vhugala
 Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards  Complaint Resolution Centre
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Standard Bank
Standard Bank's reply27 Oct 2020, 11:29
Official
Dear VHUGALA MPANAMANA

Thank you once again for posting your comments.

We refer to your previous reviews your posted and can confirm that this matter has been responded to.

Kind regards

Complaint Resolution Centre
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VM
VHUGALA M's update02 Nov 2020, 08:01
Reviewer Update
You guys are useless shame and I wish for more customers to leave you by the day. You send customers to ombudsman of the bank knowing very well they get paid by the bank then how can they be objective and unbiased.. go to hell