NO REASON / FEEDBACK

ON MONDAY 22 JUNE 2015 @ ABOUT 15:00 I PHONED ( CLAIMS @ *** ) TO MAKE USE OF CAR HIRE OPTION ON MY INSURANCE ( *** ) . THE LADY JUST ANSWERED NO , SHE DID NOT GIVE ME ANY EXPLANATION WHY NOT . SO I SEND AN EMAIL TO [Email Removed] , WITH AN RESPONSE THEY WILL GET BACK TO ME WITHIN 48 HOURS . WELL 48 HOUR PASSED AND NO REPLY ETC .<br> <br> THE PROBLEM IS THAT MY CAR OVERHEATED AND I TOOK IT IN FOR REPAIRS . SO FOR THE LAST 2 WEEKS I USED MY PARENTS CAR , BUT THEY WILL NEED IT BACK THIS WEEKEND . THE REPAIRS ON MY CAR WILL BE DONE NEST WEEK THURSDAY , BUT DON'T HAVE TRANSPORT FOR THOSE 4 DAYS . <br> <br>