CS
CJ S
1 reviews | Active since Jul 2011
15 Oct 2015, 16:16
No rate confirmed
For two months now STD Bank have released foreign currency into my account without even bothering to confirm the rate with me. I keep getting short paid because of your laziness. When I called to query this, the consultant puts the blame on Nedbank. Nedbank? What do I have to do with Nedbank? I deal with STD Bank and the service just keeps getting worse and worse. Unacceptable!
Helpful (0)
Replies (1)0
Replies (1)
Standard Bank's replyOfficial
16 Oct 2015, 09:45Hello catzup,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply16 Oct 2015, 09:45
Official
Hello catzup,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***