PJ
Pierre J
1 reviews | Active since Mar 2022
13 Oct 2022, 13:30
No R2 COINS AVAILABLE FOR CHANGE
We struggle now for months to get R 2 coins to be used as change, from the local branch in Laingsburg. Since July 2022, everytime we are told that the branch does not have R 2 coins, no explanation given. I reckon it is absolute poor service delivery to the local businesses,banking with Standard Bank. We only reuire R 2 coins for the amount of R 300, is there a problem with the availability of R 2 coins, or are there other reasons?
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Standard Bank's replyOfficial
13 Oct 2022, 14:22Dear Pierre Joubert
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply13 Oct 2022, 14:22
Official
Dear Pierre Joubert
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team