CB
Christopher B

1 reviews | Active since Jun 2022

21 Jun 2022, 13:49

No query resolution on Credit Card Complaint

I'm disappointed to have to post on my same complaint - service request: ***. Despite having received a response the money I deposited in credit is still not reflecting. Thanks to their incompetency I'm not on negative balance. I don't have time to continuously follow up.

0
Replies (1)
Standard Bank
Standard Bank's reply21 Jun 2022, 13:56
Official
Hi Christopher

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards, Standard Bank Hello Peter Team***