LR
Lina R
1 reviews | Active since Mar 2021
29 Mar 2021, 20:00
No Proof Of Payment
On the 29th of March i made a payment of R 4500 to Loanro Insolvensies But there is no sign of such a payment on my statement thus i can't send a proof of payment as they requested i only received a sms confirmation of the payment. What is going on with Standard Banks systems ? No sign of such a payment is on my statements nor can i download one from the app and Please note I am NOT able to answer my Cellphone at work im NOT Allowed to please use ***
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Standard Bank's replyOfficial
30 Mar 2021, 02:46 Hello Lina,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply30 Mar 2021, 02:46
Official
Hello Lina,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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***
*** (fax)
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