No promises kept by this bank.
My previous complaint on this bank is still not resolved. I just received a email that said my account is suddenly up to date, and my debit date has suddenly rectified.
No one called me, and no word about penalties I had to pay because of this bank incompetence.
There promise that someone will contact me, and no one did just show they really feel about their duty towards their account holders.
They will promise again and again, but customer service doesn't exist in this bank.
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Standard Bank's replyOfficial
05 Nov 2023, 12:46 Hi Wally
This is not the level of service we strive for. We can only try to understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
This is not the level of service we strive for. We can only try to understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply05 Nov 2023, 12:46
Official
Hi Wally
This is not the level of service we strive for. We can only try to understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
This is not the level of service we strive for. We can only try to understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***