NO PRODUCT KNOWLEDGE

I had a query with Standard bank dating back from August last year. There was ***** on my account and as a result I got issued new cards. Upon the issue of my new cards I had to re-register for internet banking, telephone banking as well as the banking app. I managed to re-register for Internet and telephone banking, but still had issues with their banking app. I got informed that the reason why I could not use the app was because the app was linked to my old card, they had to de-link my old card such that I could re-register with the new card. NO ONE can help me resolve this issue. I am being sent from 1 idiot to the next, no one is able to de-link my old card from my profile such that I can re-register with my new card. I still get the same issue I got 7 months ago when trying to log onto the app, Standard bank sends me text messages informing me that the issue has been resolved but this is not true. <br> <br> IDIOT#1 Keitumetse ***<br> IDIOT#2 Palesa Mothopeng ***<br> IDIOT#3 Percy Gadebe ***<br> <br> The last 2 idiots informed to that I would get a call from Standard bank, NO ONE HAS BOTHERED TO CALL. I guess I should move my business to another bank!